Frequently Asked Questions

How long does worldwide shipping take?

Orders ship within 48 hours. Delivery takes 5–10 business days, depending on your region. Express options are available.

Is shipping insured?

Yes. All TIMECO shipments are fully insured and come with live tracking.

Can I return or exchange my watch?

Yes. You have 30 days to initiate a return or exchange. The product must be unused and in original condition.

Do you offer warranty coverage?

Each TIMECO piece includes a 2-year warranty, covering movement, materials, and workmanship. Extensions up to 5 years are available.