Warranty & Repairs
We stand by the craftsmanship of every TIMECO timepiece. If something goes wrong, we’ll make it right.
What's Covered
- Manufacturing defects in movement or craftsmanship
- Battery malfunctions (within warranty period)
- Loose or broken crown, case, or hands due to defect
What’s Not Covered
- Normal wear & tear (scratches, fading, strap aging)
- Water damage from misuse
- Damage from unauthorized repairs
- Loss, theft, or accidental breakage
Warranty Duration
All TIMECO watches come with a 2-year international warranty from the date of delivery. You may also opt to extend your warranty to 5 years at checkout or by registering your product.
Repairs & Claims
If you experience an issue, submit a claim using the form below. Our support team will respond within 1–2 business days.
File a Warranty ClaimLast updated: July 15, 2025